Information about Cookies According to electronic information laws, visitors to a website should be informed about the use of cookies for privacy purposes. The information in the cookie can be used to track a user’s browsing. A cookie is a small text file that the website you visit requests to save on your computer to provide access to various functions. You can configure your browser to automatically reject cookies. More information can be found on the Post and Telecom Agency’s website.

Personal Data By shopping at BY PIYI, you accept our data protection policy and our processing of your personal data. We value your personal privacy and only collect the necessary information to process your order. We never sell or disclose your information to third parties without a legal basis.

BY PIYI is responsible for processing the personal data you provide as a customer. Your personal data is processed by us to manage your order and, in cases where you have requested newsletters or promotional offers, to customize marketing to your individual needs.

Below is a summary of how, in accordance with the General Data Protection Regulation (GDPR), we store and process your data.

2.1 What is Personal Data? Personal data is any information that can be directly or indirectly attributed to a physical person.

2.2 What Data Do We Store? To manage your order and respond to questions related to your order (customer service), we store your first and last name, address, phone number, email address, IP address, and purchase history.

Your data is stored as long as we have a legal basis to process it, such as fulfilling the contract between us or complying with a legal obligation under, for example, accounting laws.

2.3 Legal Basis In connection with a purchase, your personal data is processed to fulfill the agreement with you. Marketing, promotions, and similar communications occur with your consent.

2.4 Which Data Is Shared and for What Purpose? 2.4.1 Payment Provider When making a purchase, information is shared with our payment provider. Stored information includes first name, last name, address, email address, and phone number. If you choose to pay by invoice, your social security number is also saved by the payment provider. This information is stored to complete the purchase and protect parties from fraud. The payment providers (payment services) we use are: Stripe credit card.

2.4.2 Shipping Company To deliver your orders and fulfill our agreement, we must share specific information with the shipping company. Information shared with the shipping company includes first name, last name, and delivery address. Email address and/or mobile number may also be shared with the shipping company for notifications. The shipping companies we collaborate with are: Postnord.

2.4.3 Newsletter If you choose to subscribe to our newsletter, your first name, last name, and email address are shared with our newsletter provider. This is to keep you updated with information and offers for marketing purposes. We use Mailchimp for newsletter distribution.

2.5 Right to Access You have the right to receive an extract of all information we have about you. Extracts are delivered electronically in a readable format.

2.6 Right to Rectification You have the right to ask us to update incorrect information or supplement incomplete information.

2.7 Right to Be Forgotten You can request the deletion of information concerning you at any time. There are a few exceptions to the right to deletion, such as when it must be retained to fulfill a legal obligation (e.g., according to accounting laws).

2.8 Data Protection Officer BY PIYI is responsible for the storage and processing of personal data in the webshop and ensures compliance with the rules.

2.9 How We Protect Your Personal Data We use industry standards such as SSL/TLS and one-way hash algorithms to securely store, process, and communicate sensitive information such as personal data and passwords. We use a Swedish platform, Quickbutik, operated by Quickbutik AB based in Helsingborg.

Changes to the General Terms We reserve the right to make changes to the terms at any time. Changes to the terms will be published online on the website. The amended terms are considered accepted in connection with orders or visits to the website.

Dispute and Choice of Law In the event that a dispute cannot be resolved amicably with the company’s customer service and the customer, you, as a customer, can turn to the National Board for Consumer Disputes (ARN), see arn.se. For residents of an EU country other than Sweden, complaints can be lodged online via the EU Commission’s platform for mediation in disputes, see http://ec.europa.eu/consumers/odr.

In the event of a dispute, we follow decisions from ARN or a corresponding dispute resolution body.

Disputes regarding the interpretation or application of these general terms shall be interpreted in accordance with Swedish law and legislation.